At QSoft, we are proud to sponsor this important event that is shaping the future of customer experience. The “AI and the Future of Call Centers” panel, organized by Sonitel, highlighted industry developments and explored the impact of artificial intelligence on customer service, shedding light on the future of call center technologies.
Our Founder and CTO, Murat Çim, shared valuable insights during the panel about the transformative power of AI-powered digital assistants in call centers. We had the opportunity to discuss how our AI-supported chatbots working through WhatsApp have revolutionized customer interactions and the successes we’ve achieved through these processes.
This panel truly showcased how AI technologies are revolutionizing customer service processes, enhancing the efficiency of call centers, and ultimately maximizing customer satisfaction.
Participating in this event was inspiring, and it provided us with deeper insights into the future of customer experience. We would like to extend our thanks to the Sonitel team and everyone involved in making this valuable event possible.
